Incidents | Aiunivers Incidents reported on status page for Aiunivers https://status.aiunivers.net/ https://d1lppblt9t2x15.cloudfront.net/logos/9950edf05b6f7012b52a050c3413bb57.png Incidents | Aiunivers https://status.aiunivers.net/ en v1.4.0 Update https://status.aiunivers.net/incident/828412 Thu, 19 Feb 2026 01:55:00 -0000 https://status.aiunivers.net/incident/828412#9b980a3039dffcb6eeed9438dfa87a3c86d6f3ca7117d2f54da0101faf1153e5 We are deploying an update to the Aiunivers app that will temporarily impact both the API and Web App. During this maintenance window, all services will be unavailable until the update is completed. v1.4.0 Update https://status.aiunivers.net/incident/828412 Thu, 19 Feb 2026 01:55:00 -0000 https://status.aiunivers.net/incident/828412#9b980a3039dffcb6eeed9438dfa87a3c86d6f3ca7117d2f54da0101faf1153e5 We are deploying an update to the Aiunivers app that will temporarily impact both the API and Web App. During this maintenance window, all services will be unavailable until the update is completed. Billing Issue for Some Users https://status.aiunivers.net/incident/824559 Sun, 15 Feb 2026 08:43:00 -0000 https://status.aiunivers.net/incident/824559#490cd5daeb09b57f425ce3f815cda94c59a5dbd7293751baea92742f59a48c20 All member subscriptions are restored. Billing Issue for Some Users https://status.aiunivers.net/incident/824559 Sat, 14 Feb 2026 00:21:00 -0000 https://status.aiunivers.net/incident/824559#606afdd2a5c0056c44debadca41fb0873fbcc93c5f552efc1a221b22e77e3092 We identified the issue as an inactive webhook from our payment provider. We have deployed a fix and are closely monitoring the results. Billing Issue for Some Users https://status.aiunivers.net/incident/824559 Fri, 13 Feb 2026 03:05:00 -0000 https://status.aiunivers.net/incident/824559#73bae5934327dc6e2384321ba1f2ca58a4a7f91fc73e5521a18da82991a66c2e Due to a recent incident, payment due dates for some users between February 1 and February 12 were not advanced to the next month because our database was offline. We are currently reviewing payment logs and correcting these records manually. ​ If you are affected, please allow us some time to resolve this issue, after which you will be able to log in again. We will continue to keep you updated as we make progress. Downstream Service Disruption https://status.aiunivers.net/incident/813708 Thu, 12 Feb 2026 11:47:00 -0000 https://status.aiunivers.net/incident/813708#1fa3859388dbc335a65354c59e8a16ef16335b4c6460e299780379c9269d2189 Resolved. Thanks for your patients! Downstream Service Disruption https://status.aiunivers.net/incident/813708 Thu, 12 Feb 2026 11:47:00 -0000 https://status.aiunivers.net/incident/813708#1fa3859388dbc335a65354c59e8a16ef16335b4c6460e299780379c9269d2189 Resolved. Thanks for your patients! Aiunivers API recovered https://status.aiunivers.net/ Thu, 12 Feb 2026 10:41:24 +0000 https://status.aiunivers.net/#61f59366d82e2881f12f309da403bcad8f0a741be7253134512f37c2876e8a68 Aiunivers API recovered Downstream Service Disruption https://status.aiunivers.net/incident/813708 Thu, 12 Feb 2026 02:09:00 -0000 https://status.aiunivers.net/incident/813708#5c01b61c7ff68f43043f6db0287e4558700bec52b06fc78dc563f24e2909f0d0 We are revamping or internal structure for better stability. All services are going down during this period and I apologies for that. Expect to be up within 24-48h Downstream Service Disruption https://status.aiunivers.net/incident/813708 Thu, 12 Feb 2026 02:09:00 -0000 https://status.aiunivers.net/incident/813708#5c01b61c7ff68f43043f6db0287e4558700bec52b06fc78dc563f24e2909f0d0 We are revamping or internal structure for better stability. All services are going down during this period and I apologies for that. Expect to be up within 24-48h Aiunivers API went down https://status.aiunivers.net/ Wed, 11 Feb 2026 11:26:34 +0000 https://status.aiunivers.net/#61f59366d82e2881f12f309da403bcad8f0a741be7253134512f37c2876e8a68 Aiunivers API went down Downstream Service Disruption https://status.aiunivers.net/incident/813708 Wed, 28 Jan 2026 16:33:00 -0000 https://status.aiunivers.net/incident/813708#949fd532dfe2c75bae278dea062d48b0812506588fe7fd333e2c8cb29e9cf06e We are aware of a disruption impacting downstream services and are working to resolve it promptly. Thank you for your patience. Infrastructure Upgrade https://status.aiunivers.net/incident/812891 Wed, 28 Jan 2026 16:30:26 -0000 https://status.aiunivers.net/incident/812891#8899137fbc2dcbc573048ed62f0ac9d263b2b029f5aa441200ff6dd7edfa18fd Maintenance completed Infrastructure Upgrade https://status.aiunivers.net/incident/812891 Wed, 28 Jan 2026 16:30:26 -0000 https://status.aiunivers.net/incident/812891#8899137fbc2dcbc573048ed62f0ac9d263b2b029f5aa441200ff6dd7edfa18fd Maintenance completed Infrastructure Upgrade https://status.aiunivers.net/incident/812891 Tue, 27 Jan 2026 17:25:26 -0000 https://status.aiunivers.net/incident/812891#d1a289341c86664d5d25d33989175826c02a079a4176da19cd486fa7c6dc2217 To enhance the performance, security, and scalability of our web application and API services, we will be performing a scheduled infrastructure upgrade. This maintenance is a critical step in our ongoing commitment to provide you with a faster, more reliable, and secure experience. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to serve you better. Infrastructure Upgrade https://status.aiunivers.net/incident/812891 Tue, 27 Jan 2026 17:25:26 -0000 https://status.aiunivers.net/incident/812891#d1a289341c86664d5d25d33989175826c02a079a4176da19cd486fa7c6dc2217 To enhance the performance, security, and scalability of our web application and API services, we will be performing a scheduled infrastructure upgrade. This maintenance is a critical step in our ongoing commitment to provide you with a faster, more reliable, and secure experience. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to serve you better. Increased Prediction Failures https://status.aiunivers.net/incident/808505 Wed, 21 Jan 2026 02:21:00 -0000 https://status.aiunivers.net/incident/808505#87712543c5e1d2847ea0aabec16e410d8654bd23232b1138974b79e8cf6ee5d6 Resolved Increased Prediction Failures https://status.aiunivers.net/incident/808505 Wed, 21 Jan 2026 02:21:00 -0000 https://status.aiunivers.net/incident/808505#87712543c5e1d2847ea0aabec16e410d8654bd23232b1138974b79e8cf6ee5d6 Resolved Increased Prediction Failures https://status.aiunivers.net/incident/808505 Wed, 21 Jan 2026 02:21:00 -0000 https://status.aiunivers.net/incident/808505#87712543c5e1d2847ea0aabec16e410d8654bd23232b1138974b79e8cf6ee5d6 Resolved Increased Prediction Failures https://status.aiunivers.net/incident/808505 Tue, 20 Jan 2026 23:35:00 -0000 https://status.aiunivers.net/incident/808505#c6c77931ab04c86812b32efb54473d7fee245fbec886c94f88d64d0c94435c0d We’ve got multiple reports of prediction failures and currently investigating the issue. We’ll keep you updated. Increased Prediction Failures https://status.aiunivers.net/incident/808505 Tue, 20 Jan 2026 23:35:00 -0000 https://status.aiunivers.net/incident/808505#c6c77931ab04c86812b32efb54473d7fee245fbec886c94f88d64d0c94435c0d We’ve got multiple reports of prediction failures and currently investigating the issue. We’ll keep you updated. Increased Prediction Failures https://status.aiunivers.net/incident/808505 Tue, 20 Jan 2026 23:35:00 -0000 https://status.aiunivers.net/incident/808505#c6c77931ab04c86812b32efb54473d7fee245fbec886c94f88d64d0c94435c0d We’ve got multiple reports of prediction failures and currently investigating the issue. We’ll keep you updated. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 02:01:00 -0000 https://status.aiunivers.net/incident/805677#ce31f9fef0dc3b07c2ab3032bfb903bba2eb29e6cc56790ec01acb250619b5ef All services back online. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 02:01:00 -0000 https://status.aiunivers.net/incident/805677#ce31f9fef0dc3b07c2ab3032bfb903bba2eb29e6cc56790ec01acb250619b5ef All services back online. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 02:01:00 -0000 https://status.aiunivers.net/incident/805677#ce31f9fef0dc3b07c2ab3032bfb903bba2eb29e6cc56790ec01acb250619b5ef All services back online. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 01:26:00 -0000 https://status.aiunivers.net/incident/805677#c656884d5267caa2d7699e6f62a41671b9259f769117ff2d5f61cca1911ac811 We managed to revive few services back online momentarily. We are monitoring the results and update you once we have more info. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 01:26:00 -0000 https://status.aiunivers.net/incident/805677#c656884d5267caa2d7699e6f62a41671b9259f769117ff2d5f61cca1911ac811 We managed to revive few services back online momentarily. We are monitoring the results and update you once we have more info. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Sat, 17 Jan 2026 01:26:00 -0000 https://status.aiunivers.net/incident/805677#c656884d5267caa2d7699e6f62a41671b9259f769117ff2d5f61cca1911ac811 We managed to revive few services back online momentarily. We are monitoring the results and update you once we have more info. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Fri, 16 Jan 2026 11:33:00 -0000 https://status.aiunivers.net/incident/805677#1b6c3980485974993b739fab869a1cfa0ecf1c460717d32921bc11305271770c We are currently experiencing disruptions affecting downstream services, which may impact related services. Our team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Fri, 16 Jan 2026 11:33:00 -0000 https://status.aiunivers.net/incident/805677#1b6c3980485974993b739fab869a1cfa0ecf1c460717d32921bc11305271770c We are currently experiencing disruptions affecting downstream services, which may impact related services. Our team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available. Downstream Service Disruption https://status.aiunivers.net/incident/805677 Fri, 16 Jan 2026 11:33:00 -0000 https://status.aiunivers.net/incident/805677#1b6c3980485974993b739fab869a1cfa0ecf1c460717d32921bc11305271770c We are currently experiencing disruptions affecting downstream services, which may impact related services. Our team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available. Increased Errors with the Web App https://status.aiunivers.net/incident/797228 Fri, 02 Jan 2026 14:02:00 -0000 https://status.aiunivers.net/incident/797228#d39d208c71061c388cc29a21735624388387992eaa8df9350286cfa6fc70164b We’re back! Web app should be up and running. Thanks for bearing with us. Increased Errors with the Web App https://status.aiunivers.net/incident/797228 Fri, 02 Jan 2026 13:08:00 -0000 https://status.aiunivers.net/incident/797228#53c82d3363333b40db816e9b17450d6a242b33ff61e2e6c1ee5fec25c678cffd We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Increased Errors with the Web App https://status.aiunivers.net/incident/797228 Fri, 02 Jan 2026 00:49:00 -0000 https://status.aiunivers.net/incident/797228#d14dcb1468bc4dc703f3c891cd1f8238c1fa9972f74a9ef9438ec5e404e65dad We’re having some trouble with our servers atm. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Elevated Server Issues https://status.aiunivers.net/incident/777679 Fri, 05 Dec 2025 16:17:00 -0000 https://status.aiunivers.net/incident/777679#802159b2ca1a52cd367b460ed5bdb9d94a0496936553b532d4dbbebc51e03925 Issue is resolved and all services are back online. Thank you for your patience! Elevated Server Issues https://status.aiunivers.net/incident/777679 Fri, 05 Dec 2025 16:17:00 -0000 https://status.aiunivers.net/incident/777679#802159b2ca1a52cd367b460ed5bdb9d94a0496936553b532d4dbbebc51e03925 Issue is resolved and all services are back online. Thank you for your patience! Elevated Server Issues https://status.aiunivers.net/incident/777679 Mon, 01 Dec 2025 20:06:00 -0000 https://status.aiunivers.net/incident/777679#2eff3104271e2aa3422d66d2432dbaa0cbb1f74f72cd0c213db25fa4f131110a We are experiencing an elevated 503 server issues at the moment. We are working on it to fix the issue and keep you updated once we have more news. Elevated Server Issues https://status.aiunivers.net/incident/777679 Mon, 01 Dec 2025 20:06:00 -0000 https://status.aiunivers.net/incident/777679#2eff3104271e2aa3422d66d2432dbaa0cbb1f74f72cd0c213db25fa4f131110a We are experiencing an elevated 503 server issues at the moment. We are working on it to fix the issue and keep you updated once we have more news. Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 15:30:44 -0000 https://status.aiunivers.net/incident/771946#eaac423a889314f9d8e078f5fd0bb42a35d877fea3c69533591a052c9976e97f Maintenance completed Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 15:30:44 -0000 https://status.aiunivers.net/incident/771946#eaac423a889314f9d8e078f5fd0bb42a35d877fea3c69533591a052c9976e97f Maintenance completed Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 01:15:44 -0000 https://status.aiunivers.net/incident/771946#3dbd2be45a87ac3c7d162e70f417b1084c93ed67db8ae6473301e6eedbdc30c9 We will be performing routine maintenance on November 22 starting at 2:15 (UTC+1). You may not be able to access our Web app and API for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 01:15:44 -0000 https://status.aiunivers.net/incident/771946#3dbd2be45a87ac3c7d162e70f417b1084c93ed67db8ae6473301e6eedbdc30c9 We will be performing routine maintenance on November 22 starting at 2:15 (UTC+1). You may not be able to access our Web app and API for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 01:15:44 -0000 https://status.aiunivers.net/incident/771946#3dbd2be45a87ac3c7d162e70f417b1084c93ed67db8ae6473301e6eedbdc30c9 We will be performing routine maintenance on November 22 starting at 2:15 (UTC+1). You may not be able to access our Web app and API for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. Generative tool Maintenance https://status.aiunivers.net/incident/771946 Sat, 22 Nov 2025 01:15:44 -0000 https://status.aiunivers.net/incident/771946#3dbd2be45a87ac3c7d162e70f417b1084c93ed67db8ae6473301e6eedbdc30c9 We will be performing routine maintenance on November 22 starting at 2:15 (UTC+1). You may not be able to access our Web app and API for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you. Downstream Service Disruption https://status.aiunivers.net/incident/754305 Thu, 30 Oct 2025 17:12:00 -0000 https://status.aiunivers.net/incident/754305#3ca2eba851d2e33dcb8ff31a9e2e25e803ba906923fcc7d653d133610cebb1cb This incident have been resolved. Downstream Service Disruption https://status.aiunivers.net/incident/754305 Thu, 30 Oct 2025 17:12:00 -0000 https://status.aiunivers.net/incident/754305#3ca2eba851d2e33dcb8ff31a9e2e25e803ba906923fcc7d653d133610cebb1cb This incident have been resolved. Downstream Service Disruption https://status.aiunivers.net/incident/754305 Thu, 30 Oct 2025 04:56:00 -0000 https://status.aiunivers.net/incident/754305#4444e8cf7e080be39f59aed0a413bb4b74e8abbad8a411278bdb121dffc31f02 We are experienced intermittent outages from downstream service disruption Downstream Service Disruption https://status.aiunivers.net/incident/754305 Thu, 30 Oct 2025 04:56:00 -0000 https://status.aiunivers.net/incident/754305#4444e8cf7e080be39f59aed0a413bb4b74e8abbad8a411278bdb121dffc31f02 We are experienced intermittent outages from downstream service disruption Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Tue, 21 Oct 2025 02:16:00 -0000 https://status.aiunivers.net/incident/747562#4e7f0f68eb2c0fdf1b98b136d07027c1ef86c6a1869a86992c5338e3da7b515e We’re back! Platform should be up and running. Thanks for bearing with us. Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Tue, 21 Oct 2025 02:16:00 -0000 https://status.aiunivers.net/incident/747562#4e7f0f68eb2c0fdf1b98b136d07027c1ef86c6a1869a86992c5338e3da7b515e We’re back! Platform should be up and running. Thanks for bearing with us. Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Tue, 21 Oct 2025 02:16:00 -0000 https://status.aiunivers.net/incident/747562#4e7f0f68eb2c0fdf1b98b136d07027c1ef86c6a1869a86992c5338e3da7b515e We’re back! Platform should be up and running. Thanks for bearing with us. Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Mon, 20 Oct 2025 17:34:00 -0000 https://status.aiunivers.net/incident/747562#ab1c0be088a30bb092290a17b6a22aaf402c71b48808f6926ef21aea5ff19a16 Several of our critical systems are affected by the ongoing problems in the AWS us-east-1 region. We will keep you updated. Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Mon, 20 Oct 2025 17:34:00 -0000 https://status.aiunivers.net/incident/747562#ab1c0be088a30bb092290a17b6a22aaf402c71b48808f6926ef21aea5ff19a16 Several of our critical systems are affected by the ongoing problems in the AWS us-east-1 region. We will keep you updated. Widespread AWS service degradation https://status.aiunivers.net/incident/747562 Mon, 20 Oct 2025 17:34:00 -0000 https://status.aiunivers.net/incident/747562#ab1c0be088a30bb092290a17b6a22aaf402c71b48808f6926ef21aea5ff19a16 Several of our critical systems are affected by the ongoing problems in the AWS us-east-1 region. We will keep you updated. Increased 502 Errors with the GPU Cluster https://status.aiunivers.net/incident/746906 Mon, 20 Oct 2025 09:33:00 -0000 https://status.aiunivers.net/incident/746906#59c56aa6f3a1f9c3cdec5980c36f096ec74a2f55dd40f826e09b2fc5d74f3108 We’re back! GPU cluster is up and running. Thanks for bearing with us. Increased 502 Errors with the GPU Cluster https://status.aiunivers.net/incident/746906 Mon, 20 Oct 2025 09:33:00 -0000 https://status.aiunivers.net/incident/746906#59c56aa6f3a1f9c3cdec5980c36f096ec74a2f55dd40f826e09b2fc5d74f3108 We’re back! GPU cluster is up and running. Thanks for bearing with us. Increased 502 Errors with the GPU Cluster https://status.aiunivers.net/incident/746906 Mon, 20 Oct 2025 08:12:00 -0000 https://status.aiunivers.net/incident/746906#d3b5d037a561eeb2571b9acff09ee1b22174d45cdf956d6d5065ffab5f99d174 We’re having some trouble with our GPU Cluster. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Increased 502 Errors with the GPU Cluster https://status.aiunivers.net/incident/746906 Mon, 20 Oct 2025 08:12:00 -0000 https://status.aiunivers.net/incident/746906#d3b5d037a561eeb2571b9acff09ee1b22174d45cdf956d6d5065ffab5f99d174 We’re having some trouble with our GPU Cluster. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Billing Issue https://status.aiunivers.net/incident/736759 Fri, 03 Oct 2025 10:35:00 -0000 https://status.aiunivers.net/incident/736759#68f7fc0c14df1daf7c92d3d665ba56ae3b18b7db45739fd686f31a03ae4b9342 Billing issue is fixed. Billing Issue https://status.aiunivers.net/incident/736759 Fri, 03 Oct 2025 10:08:00 -0000 https://status.aiunivers.net/incident/736759#8b49b3f2d93a96e518ccf9f13d4318ce7b0982a62923ee4e4bf4a2443dc0eb69 We've identified the issue and currently implementing a fix. Billing Issue https://status.aiunivers.net/incident/736759 Fri, 03 Oct 2025 03:48:00 -0000 https://status.aiunivers.net/incident/736759#ab8b20f4fb19d2f301547465d48d7e04d8523d16fbf85d323f5994413b00e4e4 We are aware that our new customers and existing customers having issues with our payment gateway. We are investigating the issue as of now. We'll keep you updated. Network inbound issue on video models https://status.aiunivers.net/incident/734135 Mon, 29 Sep 2025 08:30:00 -0000 https://status.aiunivers.net/incident/734135#bc78cc482d3ede78cbd953c7bbf2853a5b312c0143a2efed93ec48ca7b98ad86 Video models are recovered and back to normal. Network inbound issue on video models https://status.aiunivers.net/incident/734135 Mon, 29 Sep 2025 07:15:00 -0000 https://status.aiunivers.net/incident/734135#5d7e762e9caa245c6cf256d91a581ca74273e77df51bb8c1f80672a4b15391e5 The inbound network transfer speed for video models is significantly lower than usual and we are currently looking in to this matter. Internal Server Issues https://status.aiunivers.net/incident/715800 Tue, 02 Sep 2025 01:59:00 -0000 https://status.aiunivers.net/incident/715800#9af4a0d92d4295298a7cc82bbd29312db9fb87517bdac5da855d8367e7f5e7f8 We are back online Internal Server Issues https://status.aiunivers.net/incident/715800 Sun, 31 Aug 2025 12:33:00 -0000 https://status.aiunivers.net/incident/715800#49ef1c1c5b278e19c8370c9a5b3301130f94d52d0f4c93cc6cb96df4f6627a55 Our web app is currently unavailable due to increased internal server issues from auto scaling functions on our host and we are already working on it to get it back asap. We'll keep you updated! Auxiliary Power Lost https://status.aiunivers.net/incident/696568 Tue, 05 Aug 2025 02:31:00 -0000 https://status.aiunivers.net/incident/696568#81a6831baf98067ba36c722eb9724ede9ae969e17a0a8d57c130727beb7bb1b5 Power to all servers restored and we're fully operational. Auxiliary Power Lost https://status.aiunivers.net/incident/696568 Mon, 04 Aug 2025 04:50:00 -0000 https://status.aiunivers.net/incident/696568#d5de88a7dc2740e5a7d3ffe5b0ab0a449af4fb8477e293387e7a173d3e99dbd7 We are gradually restoring power to our servers. This might take some time. We'll keep you updated! Auxiliary Power Lost https://status.aiunivers.net/incident/696568 Sun, 03 Aug 2025 13:25:00 -0000 https://status.aiunivers.net/incident/696568#756b343f460e5eec05dda71868dc93543526c0c332ebc6964a2bac252342e3d9 We lost Auxiliary power to our app hosting due to an electrical issue. We are currently in the process of reviving the service back to full capacity and we're really sorry for the inconvenience.